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Shipping and payment terms

You want detailed information about the expected shipping costs and payment terms? Then you are right on this page! 

Our bank details

Account holder: Alveda GmbH

IBAN: DE05100700240660665100

BIC: DEUTDEDBBER

Bank: Deutsche Bank

Important notice: Please always indicate the invoice number as the reason for payment.

 

Information about our shipping costs

Unless otherwise specified in the item description, delivery of the goods will be made within the times indicated below after order confirmation (in case of agreed prepayment, on the day after your payment instruction). Please note that no delivery will be made on Sundays and public holidays. If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the article with the longest delivery time that you have ordered. The service is provided in Mönchengladbach.

All shipping costs to be charged are flat rate shipping costs, regardless of quantity or weight, including VAT.

 

Delivery to Germany

We ship with Hermes or DHL.

The shipping costs for end consumers are a flat rate of 3.90€. From 80€ purchase value we ship free of charge within Germany.

Delivery by cash on delivery Hermes and DHL: normal shipping costs plus 5,90€.

 

Delivery to Austria

We ship with Hermes or DHL.

DHL: The shipping costs for consumers amount to a flat rate of 9€, from 80€ purchase value the shipping costs amount to 2,90€.
Hermes: The shipping costs for consumers amount to a flat rate of 6,90€, from 80€ purchase value the shipping costs amount to 2,90€.

 

Delivery to other EU countries

We ship with DHL to: Andorra, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Sweden, Slovenia, Spain, Czech Republic, Hungary, Vatican City, Cyprus, Croatia

We ship with Hermes to: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, San Marino, Sweden, Slovenia, Spain, Czech Republic, Hungary, Croatia

The shipping costs for consumers amount to a flat rate of 10,90€, from 80€ purchase value the shipping costs are 6,90€.

 

Delivery to NON-EU countries (e.g. Switzerland)

We ship with DHL.
NON-EU countries = customs clearance necessary

The shipping costs for consumers are a flat rate of 15,90€, from 80€ purchase value the shipping costs are 11,90€.

The shipping cost calculation is only available if you have something in your shopping cart. 

 

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This website uses cookies to provide you with the best possible functionality. Some of them are necessary for the basic functioning of the website, others are not necessary but help us to improve our online offer. You can either agree to the use of non-essential cookies by clicking on "Accept all cookies" or agree to the use of essential cookies only by clicking on "Accept functionalcookies only". By clicking on "Privacy settings" you can also set the cookies individually. You can access these settings at any time on the homepage at the very bottom under "Cookie Settings", as well as subsequently deselect or change them. If you are under 16 years old, you need the consent of your parent or guardian to give permission to use cookies that are not necessary.

You can find more information about the use of your data in our privacy policy. You can revoke or adjust your selection at any time under Privacy Settings.

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